Frequently Asked Questions
Discover everything you need to know about our luxury nightwear, loungewear, and leisurewear services.
What materials do you use for your luxury loungewear?
We pride ourselves on using only the finest materials, including Grade-A Mongolian cashmere, long-staple Pima cotton, and pure mulberry silk to ensure unparalleled comfort and durability.
How should I care for my Derek Rose garments?
To maintain the quality of your luxury items, we recommend following the specific care label instructions. Most of our cotton items are machine washable, while silk and cashmere require delicate hand washing or professional dry cleaning.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Delivery times and shipping costs vary by destination and will be calculated at checkout.
What is your return policy for online orders?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please note that for hygiene reasons, certain items like underwear cannot be returned unless faulty.
How can I find the right size for me?
Each product page features a detailed size guide. Our garments are generally designed for a relaxed, comfortable fit. If you are between sizes, we recommend sizing up for loungewear.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.